Customer Privacy

Dear, You have chosen to entrust us with information about you that allows us to provide the quality of service that you are entitled to expect from our company. On May 25, the European regulations on the protection of personal data, known as GDPR, came into force and the Company HUBS S.à r.l. makes concrete commitments on the protection of its customers' data and respect for their privacy. You can read our Personal Data Security and Management Charter on Subject: Information on the General Regulations on the Protection of Personal Data (RGDP)

Knowing you well to serve you better

Our team attaches great importance to the quality of the relationship with its customers.
In today's world, to meet your expectations in a personalized way, our relationship must be based on mutual trust and precise knowledge of your needs.
To this end,
updating your personal data is the surest way to provide you with a service that we always want to be more responsive, personalized and close ... even remotely. Of course,
your personal data as well as those of the third parties of which you are the representative, are collected and managed in application of the very strict legal provisions in force.
They are now subject to a new European regulation RGDP
(General Regulation on the protection of Personal Data) of which you will find a presentation below for ever more transparency.

Serve and accompany you personally and in accordance with the regulations

Your personal data is collected for the management of the customer relationship and
the products and services subscribed to, the personalization of our relationship including
prospecting and commercial animation, advice, the carrying out of statistical studies,
commercial segmentation, risk prevention and management,
and more broadly the implementation of our legal and regulatory obligations.

Your consent respected

The processing of your personal data is based on the execution of a contract or pre-contractual measures,
on your consent which you can revoke under certain conditions. Ref. : 88.27.11 – 06/18

Your data protected

All useful precautions are taken to ensure the security and confidentiality of your personal data, in particular to prevent their loss, alteration, destruction or access by unauthorized third parties. Your personal data is protected by the professional secrecy to which we are bound. They may however, subject to stricter confidentiality rules applicable to some of them, be shared within the Group to which we belong, with our contractual partners, service providers, subcontractors for the same uses, as well as with the legally authorized administrative and judicial authorities. Service providers providing certain services on our behalf may have access to the information necessary for the performance of their services. They are required to process it for that purpose only and in accordance with our security and data protection instructions. You have a right of access, rectification and erasure of your personal data, a right to portability, limitation of processing, and opposition under the conditions provided for by the regulations. You can also, at any time and free of charge, without having to justify your request, object to the use of your data for commercial prospecting purposes. The exercise of some of these rights may, on a case-by-case basis, make it impossible for our company to provide the service. MADAM DATA PROTECTION OFFICER 73 Main Street L-3313 Bergem Luxemburg You also have the right to lodge a complaint with the National Data Protection Commission 1 avenue du Rock'n'Roll L-4361 Esch-sur-Alzette Luxemburg

Archiving and deleting your data

Your personal data will be kept for the time necessary to fulfill the purpose for which it was collected. They will then be deleted. As an exception, this data may be archived to manage complaints and litigation in progress as well as to meet our legal and regulatory obligations. Remaining at your disposal for any questions, please accept, Madam, Sir, the expression of our best regards. Company HUBS S. à r.l. 73 Main Street L-3313 BERGEM